Terms & Conditions

FOR ALL CAKE AND LARGE TREAT ORDERS AN INITIAL NON- REFUNDABLE RETAINER FEE OF 50% MUST BE RECEIVED TO RESERVE AND SECURE YOUR ORDER.
REMAINING BALANCE WILL BE DUE 3 DAYS PRIOR TO SCHEDUALED PICK-UP OR DELIVERY. ORDERS WITH UNPAID BALANCE WILL NOT BE RELEASED OR DELIVERED.
THE BALANCE DUE DATE IS THE FINAL DATE FOR ANY CHANGES TO THE EVENT DATE, SIZE, STYLE OR FLAVORS OF THE CAKE OR DESSERTS.
CANCELLATIONS RECEIVED AFTER THE BALANCE DUE DATE WILL NOT BE SUBJECT TO REFUND.
OUT OF RESPECT FOR OTHER BAKERS, WE WILL NEVER 100% REPRODUCE SOMEONE ELSE'S CREATION. INSPIRATION PICTURE WILL BE USED AS A REFERENCE TO PRODUCE A CAKE/ TREAT THAT MATCHES OUR CREATIVITY & STYLE.
WE RESERVE THE RIGHT TO EXERCISE ARTISTIC LICENSE AND MAKE LAST MINUTE CHANGES IF NECESSARY IN ORDER TO GUARANTEE THE STRUCTURAL, VISUAL, AND CREATIVE INTEGRITY OF THE CAKE OR DESSERT TABLE.
ONCE THE CAKE IS IN YOUR POSSESSION, CLARAJANE'S CAKES IS NO LONGER LIABLE FOR ANY DAMAGES MADE TO THE CAKE /DESSERTS. WE ENSURE THAT ALL OUR CAKES / DESSERTS ARE PACKAGED FOR A SAFE AND STABLE PICK-UP OR DROP-OFF.
IF YOU OR YOUR REPRESENTATIVES ELECT TO PICK UP AND SET UP YOUR CAKE OR DESSERTS, YOU ASSUME ALL LIABILITY AND RESPONSIBILITY FOR THE CONDITION OF THE CAKE OR DESSERTS ONCE THEY LEAVE OUR POSSESSION.
IN THE EVENT OF AN EMERGENCY, SHOULD WE FAIL TO DELIVER YOUR CAKE OR DESSERTS ON THE DATE REQUESTED, A REFUND FOR THE FULL AMOUNT WILL BE ISSUED TO YOU.
OUR PRODUCTS MAY CONTAIN OR COME IN CONTACT WITH MILK, WHEAT, NUTS, SOY, AND OTHER ALLERGENS. YOU AGREE TO NOTIFY YOUR GUEST OF THIS RISK AND HOLD US HARMLESS FOR ALLERGIC REACTIONS.

*BY CHECKING THE BOX AND SUBMITTING THIS ORDER, I ACKNOWLEDGE THAT I HAVE READ, UNDERSTOOD, AND AGREE TO CLARAJANE'S CAKES TERMS AND CONDITIONS. I UNDERSTAND THAT THESE TERMS APPLY TO MY ORDER AND AGREE TO COMPLY WITH ALL PAYMENT, CANCELLATION, PICKUP, DELIVERY , AND OTHER POLICES OUTLINED ABOVE.*